How do I place an order?
- Go to product page and click the “add to cart” button

- Go to shopping cart and click “checkout” fill out the required information fields and that’s it 🙂
How can i confirm my order?
You can only confirm your order through our website, after checkout you will receive confirmation email from our side
When do I receive the order?
All orders in Cairo, Alexandria and other Governorates are delivered within 2-7 working days. After your order is out the shipping company will contact you for delivery to set the suitable time for you
How can I know my size ?
You will find the size chart below each product and don’t hesitate to contact us through DM on Instagram for any question
What is your refund & returns Policy?
Please refer to our here
Embroidery items
Please note that our embroidery items comes to you with grantee
We can always fix or replace any beads to make sure this piece lives with you forever
Washing instructions
Usually we recommend dry clean or hand wash to prevent any damage in the fabrics or the embroidery

Thank you
Notes about International Orders
Payment
We do NOT offer cash on delivery for orders that are based outside Egypt. All international orders must be paid via credit card.
Duties & Taxes
Please be aware that all international orders, regardless of shipping method, may be subject to additional duties and import taxes upon delivery. These fees are calculated by customs officials, and are difficult to estimate prior to shipment.
These fees are approximately 5% of goods & shipping, but we cannot guarantee the actual fees charged by the custom officials. Duties and taxes are not included in the prices listed on our website.
Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, we cannot control or prevent this type of delay.Â